Store Policies

Return Policy:

-My goal is for you to be thrilled with the products you buy from me. To that end, you have 7 days to fondle your purchase and if it doesn't fill you with delight, you may return it at your expense for a refund or exchange. Return shipping costs will NOT be refunded. 

-No refunds or exchanges for personalized items

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Quality Guarantee:

-My workmanship is 100% guaranteed. With certain restictions.

   *Beads are made of glass. If you drop it onto a hard surface like concrete or ceramic tile, it will probably chip. 

   *Jewelry should not be worn when playing sports or other activities where it can get broken.

   *In some cases, jewelry should not be worn in any type of water...I will usually specify when this is the case.

-If something becomes damaged or breaks, please use the contact form and tell me what you purchased and what the issue is. Each situation is unique, so I will work with you to make it right. 

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Shipping to a U.S. address: 

-Beads and some jewelry pieces are shipped 1st class and include delivery confirmation. 

-Jewelry can be shipped via flat rate priority, which includes tracking and insurance. 

Shipping to International address:

-I will ship to any country. Not all countries have been activated for shipping. Please contact me if you are in one of the countries not listed. 

-I ship via US postal service, 1st class international. If you prefer a different method or want insurance, please contact me for rates. 

-I am not responsible for custom charges or fees. Also, I will not put anything false on a customs form. 

Shipping information for everyone: 

-once payment is received, orders will be packaged up and shipped within 1-3 days except during holidays and vacations. If this is the case, I will post an announcement letting you know expected shipping time. 

-If you have special requests, please contact me before completing your purchase to make sure I can accommodate. I will do my best to make it happen.

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Packaging:

To be kinder to the Earth and save money, packaging materials in good condition will be reused for shipping. If, for some reason, this is a problem, please make a note of it when you check out.

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Privacy:

Your information will never be sold or traded or given to anybody. Companies that do that are not cool.