AIG extended warranty Tinton Falls New Jersey Review

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We purchased our extended warranty through AIG on July 23, 2015. Even though we had the manufactureru2019s basic warranty, we wanted to extend the protection to 5 years. We previously had a Sears Appliance Protection Plan on all our appliances, but their service had been noticeably declining , and we decided to try a different company, which led us to purchase an agreement with AIG for our dishwasher and range. In September 2017, a problem appeared in our dishwasher. We called AIG and was told that theyu2019d have to first do an ” investigation to determine whether or not we had insurance on the dishwasher with their company. When we hadnu2019t heard from them in 2 weeks

we called them and was told there would be a service charge if the problem had to do with a plumbing problem. So we hired a plumber who stated very emphatically that there was no drainage problem and there was no plumbing issue in connection with the dishwasher. They then scheduled a technician to come to our home. After several appointment-time changes were made by AIG

a tech finally came to our home

ran a partial load and determined that

yes

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