We recently had a 3-day event at this hotel and the staff were a disgrace. The ballroom a/c went out the first day and they did nothing about it. Orlando in August with no a/c!! We lost more than half our attendees. The staff did nothing to help us and I literally had to yell at them just to get some fans brought in the room. The a/c was out the entire 3 days and they literally did nothing to help us. Regina is the Manager and she will not even return our calls, she is ridiculous. If you are considering doing an event in this hotel, I highly recommend you find a different location.
8444 International Drive Orlando, Florida USA