Be very careful when dealing with them. Even though this company has a good reputation, no one guarantees that everything will be ok. My case: I made a spelling mistake in my ticket and booked it without knowing it. When I received it via email I saw where I was mistaken. All of these things happened within ten minutes and I thought I had enough time to correct it. I immediately phoned customer service and asked them to fix everything. They demanded me to pay 50 dollars for corrections! I had no choice, so I paid. But it was my last time. Done with them. What a rip-off.
This review (Alpha Flight Guru / Alpha Media Group Complaint) was originally published at Skeptic Files.
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