I purchased a car alarm with accessories for approximately $700. I had to go back for the installation and 2 times for adjustments. When I went back for the installation they lost my copy of the receipt which I had to leave with them for the install. They refused to give me another receipt. Each time I had to wait 6+ hrs because of their 1st come 1st serve policy. Some of the accessories I bought were never installed. When I purchased the unit I paid for insurance that was suppose to cover loss, theft or damage of the alarm FOB. They refused to honor that insurance when my fob was lost. The unit has a one year warrenty so what is the purpose of the insurance if not to cover lost or stolen fob? The individual I spoke with was very rude and basically had the attitude of “Screw you, we have your money and there’s nothing you can do about it”. Mike Edgewood, New MexicoU.S.A.
This review (Audio Express, Albuquerque, NM) was originally published at Holy Smoke !.
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