I purchase an item from this company on July 19. I received my product a couple of weeks later but the item arrived broken. I emailed the company to see if they could help me. They asked me to take a photo of the broken item and send it to them which I did. The woman I was emailing said she’ll refund me if I sent her back the broken product and that I would have to pay for shipping in a trackable method. First off, what the heck? You sent me a broken item and you want me to pay to send it back to you? Ok fine! So I send it (cost about $10). Now the tracking says the items been delivered and no response from the company on status of my refund. No one will email me back now. No credit back on my card. This company is such a scam! Do not do business with them; they are shady AF!
Name: BACKPACKER ON THE MOVE
Country: United States