Craftsman.com Review

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After purchasing a top of the line Craftsman Garden tractor with s****.> | No paperwork or owners manual when delivered. | The tractor as delivered had the front tires so bowed in it wouldn’t steer. Had to replace front tie rod. | The tractor as delivered wouldn’t start. Keyless Smart Switch was bad. After waiting 2 weeks for service guy, he didn’t have the part. Had to order. Took another two weeks to receive. Finally got the tractor started. | Now the new Smart Switch won’t hold programming. Couldn’t use the s****.> | Now the vinyl seat cover on my new tractor with less than 15 hours on it (garage kept-never in the weather) has has completely fallen apart, foam sticking out. Called Sears Customer Service an after being switched around to 5 different Tech Service people I am told…gee this shouldn’t happen & Oh by-the-way it’s not covered under your extended or manufacturers warranty. This is a COSMETIC item. | After 50 years of buying at Sears I will never buy another Sears /Craftsman product again. They don’t care & their products are cheap junk! No wonder they are on the verge of bankruptcy

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Name: Craftsman.com

Country: United States

State: Illinois

City: Hoffman Estates

Address: 3333 Beverly Road

Phone:

Website: www.craftsman.com

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