Databazaar Complaint


Databazaar sells compatible toner cartridges for Samsung printers. I am having a problem with one of the toner cartridges I bought from Databazaar. I contacted the customer service department (located in India, trained only to read a script) and shared my printing problem. The customer service representative agreed that I had a defective toner cartridge. However, since my purchase from Databazaar occurred more than 30 days ago, Databazaar would not guarantee/replace the toner cartridge. I attempted to contact a company representative at its Miramar, Florida office but was unsuccessful. I currently need to purchase two more toner cartridges and five ink jet cartridges. That being said, I will not order again from Databazaar as the company has an unrealistic return policy which in reality translates into not guaranteeing its products.

This review (Databazaar Complaint) was originally published at Skeptic Files.

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