On November 12, 2018 my checking account was billed for one heat hero unit shipped from China and another charge which has not explanation. . | The heat hero finally was received after several weeks and does not work. | My account was charged for one unit at 44.97 and another charge for 64.94 was added with no explanation. | I have contacted them several times explaning the situation. They told me not to return the defective item and that I will receive a full refund. | I still am waiting for this refund. They told me they could not credit the account but could give me an Amazon gift card. I still have not received the gift card or any responses. | It is now April 24, 2019 so this problem has gone on for 6 months without any resolution. | I want others to know do not order this merchandise.
This review (Heat Hero) was originally published at Skeptic Files.
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