I ordered 2 Christmas gifts (2 Air Swimmers Remote Control Flying Shark & flying Clown Fish) from Hobbies Discounts on November 26, 2016. They sent an email confirmation stating 2-3 weeks for delivery. On 12/18/16 I emailed for the status, but did not get a response. I sent a second e-mail on 12/21/16, and received a canned reply that my order was still at their shipping facility and they would e-mail tracking information once it shipped. That was the only response I EVER received. To date I have sent a total of 7 e-mails. I did receive of the items on 1/21/17, however the box was completely crushed and the contents broken. I immediately e-mailed Hobbies Discount to let them know and asked about the status of the one that has not arrived – no response. I advised that I wanted to cancel the order – no response.