Home Depot Cape Coral Florida Review


Placed an order on 02/02/13 via internet.nOrder was for a dishwasher and installation. The monkees that came could not install the unit. I sent it back without it ever leaving the truck.Two Months later I called and asked about the credit I never received. They did not even know the product was never delivered. After 45 minutes on the phone I was transferred to a local store manager that also know nothing about this. I asked that it be credited to the credit card it was charged on and she told me they do not keep credit card numbers for security reasons. She then insisted that I give her my credit card number over the phone. I refused as it is not secure. She also stated that they would not send a check for the monies owed.nIt seems that the Home Depot does not track their deliveries or installations until a complaint is lodged in hope that folks will not check their credit card statements.nIf I do not get a refund within the next 10 days I will have no other choice but to call my Credit Card Company and process a charge back.nSo much for customer service, i will never shop home depot again!!!

2455 Paces Ferry Rd Atlanta, Georgia United States of America




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