On 2/3/14, I visited the HedwigVillage location here in HoustonTexas trying to return 4 pairs of shoes which are unworn with original tags on. According to their return policy on their website as followed: “Our customers continue to be our top priority. If you’re not satisfied with your purchase
return the merchandise accompanied by a register receipt within 30 days of purchase
for an exchange or refund. A 10 day period is required for a cash refund on check purchases. Returns with receipts over 30 days or without a receipt will receive store credit only.”” At the register
I thought the cashier was going to give me the store credit after she carefully examined the condition of the shoes. Instead of doing so
she used a price scanner to scan the items. Afterwards