Parts Direct MONTEREY PARK California Review


I ordered a refrigerator water filler thru‘s Marketplace. The vendor’s name is Parts Direct. When I received it, I found the filter didn’t fit my refrigerator. When I contacted the vendor, the vendor told me their return policy as follow: “Return Policy: All buyers may return any items in the acceptable condition within 30 days. Unopened and unused items in their new condition returned within 30 days will receive a refund or exchange. No items can be returned if they are used


scratched… All items should be kept in their original condition. The refunds are subject to evaluate restocking fee which is charged for 30% to a buyer for returned items. The restocking fee includes cost for commodity materials

shipping labels

and labor.”” The vendor told me since I had OPENED the item

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