I opened up my laptop and it said the computer was infected and I needed to call a number. I called a number and they said they fixed the problem and it would cost 180.00. They have called me twice for the money. They put all of this hardware on my computer and said it was safe from viruses. I looked on the Microsoft website and they do everything themselves. When the guy called the second time I told him it was a scam and would be reporting it.