They use high pressure tactics to get you to agree to give them $500, they hire an appraiser who undervalues your house, and then they try to steer you into a different (crappy) loan. When you complain, they pretend that you are the first person who ever had a problem. I was a loyal customer who used to talk them up to everyone. Now I tell anyone who will listen to stay far away. I went to my local credit union, received a fair appraisal, and a fair loan. I urge you to do the same.
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