Purchased a home which had a Reliance Home Comfort water tank. Our lawyer”s office contacted each of the local utilities to obtain closing details and transfer name of such utilities. All such documents were provided in our closing documents from Lawyer”s office, who knew you”d ever look at them.. We the decided 1 year later to switch providers to Direct Energy (ANOTHER NIGHTMARE) and get a new hot water tank. So we called Reliance Home Comfort to get cancellation number and get o/s balance for month”s fee. They stated we had a automatic contact when taking over the house from the Estate sale and there would be $918.00 to cancel such contract. . We went back and forth with many calls to them, customer care department, supervisor”s etc. and finally got rid of them and the contract fees which we never had in the first place. DIRECT ENERGY is not any better…finally got rid of them also after 4 months of hassle and headache..
This review (Reliance Home Comfort Review) was originally published at Skeptic Files.
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