Sensible Home Warranty has not fulfilled reimbursement for approved reimbursements. In May 2013, we opened two service requests. After several weeks, Sensible Home Warranty contacted us stating it could not find a contractor, so we were authorized to find our own contractor, and we would be reimbursed. We submitted all receipts at the beginning of July 2013. We continuously call and email about the status of our reimbursement checks ~$500; we are continually told the check is being processed, but we have not received reimbursement. At the beginning of December 2013, we contacted Sensible to cancel the remaining year of our policy (we had a multi-year policy; the current year was still in effect). We were told we would be reimbursed for the remaining year. While following up on when we could expect reimbursement, we were told we would not receive reimbursement.
1344 Disc Drive #221 Sparks, Nevada USA
Home Warranty Companies