During installation of a new Geyser their staff caused significant damage to the wall of an adjacent room. Immediately after this occurred payment for call-out fees was made. However I indicated by mail to the operations and financial department that full payment will be made once the repairs have been affected. After 3 weeks the damage has not yet been fully repaired (Plastered, but not painted). However I am informed by a Nicole Pratt that if full payment is not made the geyser will be removed, the works already done will be undone (thus a new hole will be broken in my wall) and I will still be required to pay the full amount plus legal fees. Additionally all costs I incurred via an agent to open the apartment for workers will be for my own account. Is this not unethical (bordering on blackmail) behavior?
This review (The Drain Surgeon Reviews & Complaints) was originally published at Holy Smoke !.
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