All documented under Request Ticket Number: YS00000738 nIn summary: nPlace order for cigarettes on 09Sep2011. Followed up on 07Oct and reported order not received. Was told to be patient, orders cannot be lost. nFurther requests for update and response: n18Oct – shipment in compliance check at Ukrainian Postal Service.n19Oct – shipments will go out in couple of weeksn24Oct – please wait another 10-daysn17Nov – shipments will be release in 48-hours, dispatched from Ukraine and delivered in 9-15 daysn28Nov – advised that refunds are no longer offered but all orders should be sent in 7-10 daysn19Dec – shipments released few days ago nAs of 18Jan2012, shipment still not received.
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